Return Policy

If your event is cancelled, we will refund the amount you paid for your tickets (minus order processing, service and delivery fees) using the same payment method used for purchase. If your event is postponed, we will contact you with the new date and time. All Event personnel have the right to refuse entry to any ticket holder for any reason at their discretion. Venue and Talent are subject to change without notice and are not grounds for a refund. Anything promised by the promoter that is unfulfilled is not guaranteed by the seller and is not grounds for a refund.

Refund and Exchanges

There is no refund or exchange on any Ticket except as required by law and as otherwise specified by DINO EXPO USA.  This includes, but not limited to, INCLEMENT. WEATHER, NATURAL DISASTERS, EXTENDED WAITS IN LINE AT THE VENUE,
FAMILY EMERGENCIES AND MEDICAL EMERGENCIES. All Event personnel have the right to refuse entry to any ticket holder, without a refund, for any reason at their discretion. Venue and DINO EXPO USA are subject to change without notice and are not
grounds for a refund. Anything promised by the promoter that is unfulfilled is not guaranteed by DINO EXPO USA and is not grounds for a refund. If a refund is made, DINO EXPO USA may, to the extent permitted by law, retain any booking fee or other fees and charges.